Please read the following Terms and Conditions. If you have any queries please don’t hesitate to contact our support team on (02) 9439 0145 for assistance.
Payments & Responsibilities of the Organiser
Our Taurus Events Pty Ltd consultants are here to help you create Hens memories that will last a lifetime, and to make sure that everyone who experiences an Taurus Events Pty Ltd Package has the best possible experience, it is a requirement that the Initial Booking Representative, The Lead Hen, Organiser or Group Leader, (whom from here on in will be referred to as the organiser) is responsible for and aware that:
Venues, Activities, Tours, Accommodation and Transport Fine Print
Taurus Events Pty Ltd consultants want to create the best event possible for you. Please make all your guests aware of the terms and condition that affect all our venues, activities, tours, accommodation and transport so there is no confusion or surprises at the event. Please be aware that many of these are legal requirement that affect all Venues, Activities, Tours, Accommodation and Transport Australia wide:
Taurus Events Pty Ltd and hensparty.com.au acts as a travel agent only. We sell various travel related products on behalf of numerous transport, accommodation and other wholesale service providers. Taurus Events Pty Ltd’s obligation is to make travel bookings on your behalf and to arrange relevant contracts between you and travel service providers. Whilst the highest care is taken by Taurus Events Pty Ltd to work with high quality travel companies, we have no responsibility for these services nor do we make or give any warranty or representation regarding their standard. All bookings are made subject to the terms and conditions and limitations of liability imposed by these individual service providers. Please be aware that a specific Taurus Events Pty Ltd Package may be made up of several service providers. Your legal recourse is against the specific provider and not Taurus Events Pty Ltd. If for any reason, any travel service provider is unable to provide the services for which you have contracted your remedy lies against the provider and not with Taurus Events Pty Ltd.
Travel documents include (without limitation) activity tickets, hotel vouchers, tour vouchers or any other document (whether in electronic form or otherwise) used to confirm an arrangement with a service provider. Travel documents may be subject to certain conditions and/or restrictions including (without limitation) being non-refundable, non-date- changeable and subject to cancellation and/or amendment fees. All travel documents are non transferable. All activity tickets must be issued in the name of the photo identity holder, some carriers will deny carriage if the name varies and the booking may be cancelled. It is your responsibility to collect all travel documents from us prior to travel.
We cannot legally provide information to you about individual travel insurance policies or companies. Travel insurance is strongly recommended by Taurus Events Pty Ltd and the Department of Foreign Affairs and Trade for all domestic travel.
We are unable to provide a refund to you until we receive the funds from the relevant supplier. Cancelled bookings will incur charges. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced as many of our suppliers impose cancellation charges. If cancellation is made at least 30 days prior to the commencement of the party, we MAY be able to refund up to 50% of the deposit payment. Within a month of the commencement date of the party no refunds will be given. Please be aware the transport, accommodation, wine tours and cruises (both private and public) are rarely refundable.
Please be aware there are no refunds of events during peak season (August – December) without prior agreement.
Limitation of Liability:
Under no circumstances will Taurus Events Pty Ltd, or any other party involved in the creation, production, maintenance or distribution of hensparty.com.au, be liable for any damages either direct, indirect, incidental, special or consequential (including but not limited to loss of: profits, business, anticipated savings, goodwill, opportunity, use of data or other intangible losses) that result from any of the following :
Taurus Events Pty Ltd does not accept any liability of whatever nature, whether in contract, tort or otherwise, for the acts, omissions or default, whether negligent or otherwise, of third party providers over whom we have no direct control. Under circumstances where liability cannot be excluded, such liability is limited to the value of the purchased travel arrangements. We do not accept any liability in contract, tort or otherwise for any injury, damage, loss (including consequential loss), delay, additional expense or inconvenience caused directly or indirectly by force majeure or any other event which is beyond our control which is not preventable by reasonable diligence on our part.
If any jurisdiction doesn’t allow the exclusion or limitation of liability for consequential or incidental damages, liability is limited to the fullest extent permitted by law.
Jurisdiction and Governing Law :
These conditions shall be governed by and construed in accordance with the laws of Australia. As hensparty.com.au can be accessed from other places around the world with different laws from those of Australia, when you access hensparty.com.au you agree that the laws of Australia will apply to all matters relating to your use of hensparty.com.au.
If you have any questions or comments regarding these Terms & Conditions, please don’t hesitate to Contact Us